Hiring Us Vs Freelancers

As already mentioned, freelancers specialize in one specific area, therefore they may not be able to work on every piece of your project. As you plan to expand your project, you may need to hire new freelancers to focus on different pieces of your project. This makes your costs higher and communication becomes tough.

Finally, you realize you have a great project idea that requires development skills. But, getting started is not an easy job. Before you think about the product development process, there is an important question for which you should find your answer. The question is “Whom you should trust to bring your ideas to life?”.

Yes, finding the right development partner is the first, most important as well as the hardest part of the development. But there is no single answer to this question. Various factors affect your final choice. However, the decision you make now will influence your entire software development process and impact the future success of your project. Often people make a wrong decision in choosing their partners due to the lack of understanding of the pros and cons of each option.

That’s why we thought of providing you an in-depth insight into the pros and cons of hiring freelancers Vs agency. This will help you make the right choice and hire the people you need for your project.

Need Development Talent?

Contact us today for a free consultation

We won't spam you - ever.


A freelancer is an individual who possesses specific skills and specializes in a certain aspect of the project. A freelancer either works as an independent contractor or is self-employed. They are not committed to a particular employer on a long-term basis, and often have multiple clients at a time. Some freelancers will focus on an entire process, such as software development, while others will focus on a specific field, such as designing.

Pros of Freelancers

Pros of Freelancers

Most freelancers charge lower rates than software development agencies. This is because the freelancers usually work from home and do not have offices. Therefore, they are not obliged to cover overhead costs for benefits like medical insurance and need not worry about paying for the office space, office supplies, taxes, etc. On average, you might be able to save 20–30% on the cost of software development, if you hire freelancers.

If you’re a startup with a small budget or looking to develop just one specific feature of a project, hiring a freelancer will be an ideal choice.

High Flexibility

Freelancers set up their own schedules and decide upon the workload. Based on the inspiration, they will be willing to work both day and night, or even weekends and holidays. They do not have rigid office life and rules and their working time is not limited to 8 hours a day.

Is there an issue that needs to be resolved urgently outside of working hours? Freelancers will be available to get the job done for you as quickly as possible, as they work with much flexibility.

They also respond to communication promptly. Such flexibility often results in faster project delivery and adaptability to the ever-changing requirement of your project.

Experts in Specific Area

Freelancers usually have solid expertise in one specific area. They are often former employees of reputed companies. Therefore, they possess high experience and a solid background. They also strive to hone their skills in a specific area to fulfill independently technical assignments. This is why it is best to hire freelancers for specific tasks or one-time projects. For example, if you want to add a specific feature to your website, hiring a freelancer is a reasonable and beneficial option.

Cons of Freelancer


Freelancers fiddle with multiple clients and projects at the same time. This makes them suddenly disappear. Imagine, you are to launch your project on a specific date, and one day your freelancer doesn’t respond and become a phantom. To avoid such situations, always have a plan B.

Limited Capacity

As already mentioned, freelancers specialize in one specific area, therefore they may not be able to work on every piece of your project. As you plan to expand your project, you may need to hire new freelancers to focus on different pieces of your project. This makes your costs higher and communication becomes tough.


The main objective of a freelancer is to take as many projects as they can and deliver it on time. They are often worried about finishing a project, but least bothered about the quality of their delivery. This can create problems for you in the future if you plan to expand it further.


When you hire a freelancer, you can sign a non-disclosure agreement (NDA), but you’ll still have to consider the risks. Because you cannot monitor how the freelancer deals with confidential information and private data. It becomes a major drawback for industries and companies where confidentiality means a lot.

No Maintenance & Support

The freelancer usually completes the project and does not provide further maintenance. So, in the future, if you get any issues, you will have to find other freelancers to fix the bugs and do the maintenance.


An agency provides you with a network of professionals or experts who are dedicated and passionate designers, developers, and others to meet your demands for broad expertise. The teams in the agency are a part of a large company and work under a single brand. They offer end-to-end services from consultation to maintenance and support.

Pros of Agency

Broad Expertise

The most important advantage that agencies cover more ground is that they have a pre-built team, each specializing in different pieces of development. Unlike freelance developers, a development agency may have an expert in-house team and have the capability to deal with different types of projects of all sizes and complexity across different verticals. Thus, you do not look for additional people at different phases of development. The diverse team at an agency can consult with one another and find appropriate solutions collectively.

Better for Big Projects and Startup Development

A professional development agency can offer a whole cycle of services such as professional consulting, business idea estimating, business analysis, and business idea evaluation. This serves as a great plus for startups or young entrepreneurs who have money but don’t have the required knowledge and skills.

Highly organized processes

When you decide to hire an agency, you just need to connect to the project manager and convey your idea. They’ll take care of the next step of the project. Agencies always have established schedules and workflows and you don’t have to monitor them constantly. If one developer is taking an off, they are immediately replaced by another one within the agency. Well-tuned workflows in agencies will help them meet deadlines.

Modern stack of technologies

As the competition between development agencies become fierce, they are constantly evolving and improving. They stay updated with the latest trends and can offer you the best stack of technologies. Agencies also recruit only the top talents in the job market and you can be assured to get the best from them.

Greater stability

Development Agencies are operating legally, and therefore they offer greater stability and low risk. Agency is also more stable and you can always check the past performance of a company in an external database. Unlike freelancers, it cannot disappear unexpectedly as it is not a single person. It is more official and professional. Moreover, an agency will also take care of all the documents required to get started with your project as most of them have their in-house legal departments.

High-quality deliverables

Development agencies care more about their reputations and strive hard to deliver high-quality projects that get positive feedback. Positive feedback grows their reputation, which in turn bring in more new customers. Furthermore, agencies usually hold themselves to more rigorous quality standards. They focus on quality, rather than on quantity to build trust. So, if you want a unique project output, hiring an agency is the best option.

Precise development estimation

When you hire the best development agency, you do not have to worry about unforeseeable expenses. Agencies have a project estimation process in place and know how much time is needed for a particular phase of development. Added to this, you can also receive progress reports during the development process and ask for necessary fine-tuning.

Reputed development agencies are highly responsive to meet the agreed deadlines.

Ongoing support and maintenance

Agencies focus on building long-term relationships with their clients. This means you can expect constant maintenance of the product, like bug fixes, updates, as well as adding new functionality if required. You can anytime get in touch with the team who developed your product and know them like the back of your hand.

Know the quick comparison of hiring DIGITAl TECHWORKS against freelancers.

Hiring Agency

Hiring Freelancers

Long-term cooperation

One-time cooperation

Dedicated team of developers

Single person handling multiple projects

Confidential protocols

Concerns regarding confidentiality

Ongoing support and maintenance

No ongoing support and maintenance

Suited for all business sizes and types

Suited for small projects

Focus on quality

Focus on quantity

Broad expertise

Specific Expertise

Who to Choose?

Freelancers might seem to be a more flexible and low-cost option, but they lag behind expertise, quality, and processes. Agencies might look like a high-cost option, but they help you save money in the long run. Moreover, they can handle any complex project from start to finish under one roof. For example, we at Digital Techworks offer full-cycle software development services for startups and established companies that require unique skills, a dedicated team, and quality output.

To know how we can help with your dream project from A to Z, give us a call or leave us a mail.